MVP refund approach
Refund eligibility depends on whether filing work, CA review or consultation has started. If no work has begun, refund requests can be reviewed more easily.
Non-refundable situations
- Completed consultation or CA review.
- Work already started based on submitted documents.
- Incorrect or incomplete information provided by the user.
- Government portal delays or third-party issues beyond our control.
How to request a refund
Contact the team with your name, selected plan and payment reference. We will review the status of the work and respond with the applicable resolution.
This is a placeholder policy. Final refund rules should be approved before payments go live.